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Librarians' Internet Index - Websites You Can Trust

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Airlines

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 Websites presented in alphabetical order

AeroChannel view detail comment email this

This site, whose "focus is on consumers who are frequent airport and airline users," features airline and air terminal flight information alerts (including traffic, parking, security and check-in, and flight delays), and other travel features. The service "is designed for day of flight, so [the] flight information only looks forward about 14 hours and back about 10 hrs." Includes a place for travelers to send in tips about delays.
http://www.aerochannel.com
Topics: Transportation

Last updated Jan 8, 2009


Air Transport World (ATW) view detail comment email this

Selected articles from this publication for the international air transportation industry. Articles cover industry trends, airlines in specific world regions (such as Latin America and Asia/Pacific), routes and airports, aircraft and equipment, safety and security, and other topics. Includes data on U.S. and international airlines, industry news, and event listings.
http://www.atwonline.com
Topics: Industries, Transportation

Last updated May 9, 2006


Air Travel: Your Summer Survival Guide view detail comment email this

This 2007 feature provides tips for air travelers. Includes lists of the most crowded airports (large and regional), planning your trip (getting better airfares and deciding whether to fly or drive), and advice for surviving the lines and hassles and airports. Also includes flight attendant secrets, such as underpacking, using the bathroom before you board, and dressing in layers. From U.S. News & World Report.
http://www.usnews.com/usnews/biztech/airtravel/
Topics: Transportation

Last updated Jun 12, 2008


Airline Data and Statistics: Holiday Flight Delays view detail comment email this

This page provides flight delay data for Thanksgiving and winter (December) holidays, covering 2003 to the present. Statistics include percent of flights on time, delayed flights (15, 30, and 60 minutes or more), canceled flights, diverted flights, and minutes of delay by cause (such as weather or security). Data may be downloaded in Excel or CSV formats. From the Research and Innovative Technology Administration (RITA), U.S. Department of Transportation.
http://www.bts.gov/programs/airline_information/holiday_flight_delays/
Topics: Transportation

Last updated Nov 12, 2008


Airline Quality Rating view detail comment email this

"The Airline Quality Rating (AQR) was developed and first announced in early 1991 as an objective method of comparing airline quality on combined multiple performance criteria." This site features the reports going back to 1991, with performance data related to on-time arrivals, mishandled baggage, and other factors. Also includes a report card with a quick look at rankings of the airlines. From aviation and service quality experts.
http://aqr.aero
Topics: Transportation

Last updated Jan 9, 2008


Airline Water Supplies view detail comment email this

Information related to the September 2004 release of data about the safety of drinking water supplies on passenger aircraft. Features test results, a FAQ, a fact sheet, and updates on aircraft water testing and disinfection. From the U.S. Environmental Protection Agency (EPA).
http://www.epa.gov/safewater/airlinewater/questions.html
Topics: Beverages, Health, Health, Pollution, Transportation, Travel, Water

Last updated Oct 12, 2009


Airlines of the Web view detail comment email this

Links to airlines on the Internet, frequent-flyer programs, schedules, aviation organizations, ground-transportation, medical air services, and other air travel information.
http://flyaow.com/
Topics: Transportation

Last updated Aug 28, 2004


American by Air view detail comment email this

Companion website for this permanent exhibition (opened in November 2007) that tells "the story of air travel and its impact on U.S. history, culture and everyday life." Exhibit sections cover the beginnings of air travel, airline expansion and innovation, propeller airlines, and the jet age. Includes images, fun activities, personal stories, current airline news, and behind-the-scenes material. From the Smithsonian National Air and Space Museum.
http://www.nasm.si.edu/exhibitions/gal102/americabyair/
Topics: Transportation

Last updated Dec 14, 2007


Aviation Consumer Protection Division view detail comment email this

This organization receives formal complaints from consumers on issues relating to air travel and "provides guidance to the industry and members of the public." Includes complaint procedures, travel tips, selected news, and monthly consumer reports that discuss flight delays, mishandled baggage, oversales, and consumer complaints. Some information available in several languages and Braille. From the Office of Aviation Enforcement and Proceedings of the U.S. Department of Transportation (DOT).
http://airconsumer.ost.dot.gov/
Topics: Consumer Research & Advocacy, Finance, Transportation

Last updated Jun 2, 2006


Bureau of Transportation Statistics Issue Brief, Number 13: Airline Travel Since 9/ll view detail comment email this

This November 2005 report looks at changes in airline travel since the Sept. 11, 2001, terrorist attacks. Features data on number of domestic airline passengers, available seats, prices, and number of airline employees. Includes brief discussion of decreasing airfares in reaction to the growth of low-cost carriers. From the Bureau of Transportation Statistics (BTS), U.S. Department of Transportation.
http://www.bts.gov/publications/issue_briefs/number_13/
Topics: September 11 & Beyond, Statistics, Transportation

Last updated Jan 31, 2006


Carsurvey.org Airline Reviews view detail comment email this

Travelers submit their experiences on specific airlines and travel routes. Learn which airlines offer the best value and quality of service.
http://www.carsurvey.org/air/
Topics: Transportation

Last updated Jan 2, 2002


Chasing the Sun view detail comment email this

Companion to a Public Broadcasting Service (PBS) series based on the book "Turbulent Skies: The History of Commercial Aviation" by T. A. Heppenheimer. Feature photos and essays about aviation history, an aviation timeline, and profiles of planes (such as the Boeing 747 and the Airbus A380), innovators (pilots, builders, passengers, inventors, and airline executives), and companies and manufacturers. Also includes related links.
http://www.pbs.org/kcet/chasingthesun/
Topics: Photograph Collections, Transportation

Last updated Feb 1, 2005


Coalition for Airline Passengers Bill of Rights view detail comment email this

This group that promotes legal rights for airplane passengers (with an emphasis on rules for airlines when flights are delayed or canceled) was "formed by hundreds of passengers who were stranded on several American Airlines planes for up to 9 hours at Austin International Airport, December 2006." Includes a list of rights, links to federal legislation introduced on this topic, a discussion forum, and a summary of general complaints about airlines. 
http://www.flyersrights.com/
Topics: Consumer Research & Advocacy, Transportation

Last updated Nov 26, 2007


Federal Air Marshal Service view detail comment email this

This site provides background information about the Federal Air Marshal Service (FAMS), whose members are deployed to "detect, deter and defeat hostile acts targeting U.S. air carriers, airports, passengers and crews." Features history of commercial aviation terrorism and FAMS. From the Transportation Security Administration of the U.S. Department of Homeland Security.
http://www.tsa.gov/lawenforcement/people/
Topics: Ready Reference & Quick Facts, Terrorism, Transportation

Last updated Apr 18, 2007


Flight Arrivals and Departures view detail comment email this

Provides "arrival/departure/delay and cancellation information for all commercial airline flights operating to/from/within the United States." Search by airport, airline, and flight number.
http://www.flightarrivals.com/cgi-bin/WebObjects/Flights
Topics: Transportation

Last updated Aug 25, 2002


FlightAware view detail comment email this

This company offers free airline flight tracking services for both private and commercial air traffic in the United States. Features a live flight tracker with details about flights and airports, maps with "images depicting a full day of airspace activity over the United States," "graphs showing the total number of aircraft in the air by hour, day, week, month, and years," and related material.
http://flightaware.com
Topics: Ready Reference & Quick Facts, Transportation

Last updated Dec 11, 2006


FlightStats view detail comment email this

This site provides an aggregation of data about airline flight status and on-time performance. It features information about current flight status and potential airport delays, on-time performance and delay characteristics for routes, and a monthly performance summary. Detailed reports and additional services available for a fee. From "a software and information services firm focused on providing innovative technology solutions to the transportation and logistics industries."
http://www.flightstats.com
Topics: Statistics, Transportation

Last updated Apr 20, 2006


Frequent Flyer Programs view detail comment email this

Consumer fact sheet about frequent-flier programs, which "allow you to earn certain travel benefits based on the number of miles (or occasionally the number of trips) you fly on a particular airline." Includes points to consider when choosing a program, such as rate at which credits are earned and deadlines for using credits. From the U.S. Department of Transportation, Office of Aviation Enforcement and Proceedings.
http://airconsumer.ost.dot.gov/publications/frequent.htm
Topics: Transportation

Last updated Mar 21, 2007


FrequentFlier.com view detail comment email this

Provides summaries of frequent flyer programs, advice on credit cards, a discussion forum, news, and related links (including a worldwide listing of airports).
http://frequentflier.com/
Topics: Transportation

Last updated Jun 27, 2004


How Black Boxes Work view detail comment email this

Background about how an airplane's "flight data recorder (FDR) and cockpit voice recorder (CVR), also known as 'black boxes,'" are used by investigators to determine the cause of airplane accidents. Topics include data recording and storage technologies, how these "crash-survivable memory units (CSMUs)" are "engineered to withstand extreme heat, violent crashes and tons of pressure," and how information is retrieved from the black boxes. From How Stuff Works.
http://electronics.howstuffworks.com/gadgets/other-gadgets/black-box.htm
Topics: Transportation

Last updated Sep 14, 2009


International Air Transport Association (IATA): Industry Economics & Facts view detail comment email this

Fact sheets, statistics, and other material about the international air travel industry. Provides data on airlines (such as number of passengers and miles flown), a monthly newsletter on industry trends, list of acronyms, and fact sheets on topics such as fuel prices, emissions, avian flu, and safety. From the International Air Transport Association (IATA).
http://www.iata.org/pressroom/industry_facts/
Topics: Industries, Transportation

Last updated May 9, 2006


Open Skies view detail comment email this

Compilation of documents pertaining to aviation policy between the European Union (EU) and the United States. Provides proposals, draft agreements, and other material about rulings related to removal on restrictions on international airline routes between the EU and US. From the European Union - Delegation of the European Commission to the United States.
http://www.eurunion.org/eu/index.php?option=com_content&task=view&id=2936&Itemid=26
Topics: International Governments, International Law, Treaties, & Agreements, Transportation

Last updated May 29, 2009


Orbitz view detail comment email this

An "online travel company offering leisure and business travelers a wide selection of low airfares, as well as deals on lodging, car rentals, cruises, vacation packages and other travel. The site was created to address consumers' need for an unbiased, comprehensive display of fares and rates in a single location." Registration (free) required for some features.
http://www.orbitz.com/
Topics: Transportation

Last updated Aug 26, 2006


Pan American Heritage Web Site view detail comment email this

This site was created "as a service to the community of retirees, employees and friends of Pan American World Airways (1927-1991)." Includes company history, employee information, message boards, an image library, and background about the Clipper aircraft used by Pan Am until its demise in 1991.
http://www.panam.com/
Topics: Transportation

Last updated Feb 1, 2005


Professional Pilots Rumour Network (PPRuNe) view detail comment email this

This site contains discussion forums for professional airline pilots with a British focus. Includes late-breaking news about the airline industry, such as major lay-offs, recently-canceled flights, security alerts, workplace safety, and more. Also has forums for other airline crews, pilot training, private flying, aviation history, and regional and non-English speakers.
http://www.pprune.org/
Topics: Jobs & Work, Transportation

Last updated Dec 6, 2008


Registered Traveler Pilot (Private Sector Subpilot): Privacy Impact Assessment view detail comment email this

June 2005 report about the privacy implications of private company involvement in the Registered Traveler (RT) program. Under the RT program "qualified travelers are positively identified via advanced identification technologies in order to confirm these travelers are not suspected of posing a threat to aviation security." If approved, an RT can pass through airport security more quickly. Features an overview of the data collection system. From the Transportation Security Administration. Opens directly into a PDF file.

http://www.dhs.gov/xlibrary/assets/privacy/privacy_pia_pskt.pdf
Topics: National Security, September 11 & Beyond, Terrorism, Transportation

Last updated Nov 14, 2006


SeatGuru.com view detail comment email this

A "source for airplane seating and in-flight services information." Provides "detailed seat map graphics, in-depth remarks and observations, a color-coded system to help identify superior and substandard seats and icons to denote amenities such as laptop power and audio/video entertainment. This blend of features successfully conveys highly specific seat information such as extra legroom, limited recline, decreased width and obstructed movie screen viewing." Created by a "frequent flier and avid traveler."
http://www.seatguru.com/
Topics: Transportation

Last updated Dec 18, 2005


Skytrax view detail comment email this

Website for this aviation research organization that commissions the "World Airline Survey ... an independent consumer study." Features worldwide airport and airline ratings and rankings, flight reviews, data about "airline cabin seat pitch sizes for airlines around the world," photos, and related material. Users may participate by filling out one of the online surveys. 
http://www.airlinequality.com
Topics: Transportation

Last updated Oct 9, 2006


Stewardess Uniform Collection view detail comment email this

Images of hundreds of retired and current airline flight attendant uniforms, mostly from the 1980s to the present. Browse though images by name of over 300 airlines such as Aeroflot, Air Berlin, Bangkok Airways, Debonair, Iranair, Kuwait Airways, South African Airways, Tikal Jets Airline, and Virgin Atlantic. From an enthusiast.
http://www.uniformfreak.com/
Topics: Fashion, Transportation

Last updated May 22, 2008


Travelocity view detail comment email this

Travel tips, guides, and advice. The guides section includes information from Frommer's. There are also traveler's reviews of hotels and cruises. This is a commercial booking service for air and train travel, rental cars, cruises, and hotels. Offers last-minute deals and discounts.
http://www.travelocity.com/
Topics: Transportation

Last updated Jun 3, 2004


U.S. Federal Aviation Administration: Travelers view detail comment email this

Links to information for air travelers in the U.S. Topics include airport status and flight delays, limitations on items that can be brought on board (such as liquids, aerosols, and gels), security screening procedures, prohibited items, cell phone use, flying with children, flying with pets, consumer complaints, safety, health, and more. From the Federal Aviation Administration (FAA).
http://www.faa.gov/passengers/
Topics: Transportation, Travel

Last updated Oct 9, 2006


Way to Go Guide view detail comment email this

This collection of travel articles and tools contains tips for finding discounted hotel rooms and for other bargain hunting, suggestions for booking a flight and applying for or renewing a passport, and making phone choices while traveling overseas. The "Best of the Web" section contains websites for travel booking, cruises, frequent-flier miles, tourism, and more. From The Washington Post.
http://www.washingtonpost.com/wp-dyn/content/linkset/2007/02/01/LI2007020101155.html
Topics: Transportation, Travel

Last updated Mar 19, 2007


WebFlyer view detail comment email this

Web site for information and news about airline deals and frequent-flyer programs, from the fastest ways to earn miles to how to donate them to charity.
http://www.webflyer.com/
Topics: Transportation

Last updated Sep 2, 2002




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