print email comment close Frequently Asked Questions About Instant Messaging URL: http://www.archives.gov/records-mgmt/initiatives/im-faq.html Description: Questions and answers from the U.S. National Archives and Records Administration (NARA) about "Instant Messaging (IM)... an electronic messaging service that allows users. ... to exchange text messages with connected parties in real time." Topics include how IM differs from email, current best practices for capturing IM, and archiving of IM content created by government agency employees when the IM is a federal record. Publisher: U.S. National Archives and Records Administration (NARA) LII Database Information: Record 22719 created by Maria Brandt on 10/09/2006 Last modification on 10/09/2006 Published: 10/12/2006   Funding agency: California State Library LII Item ID: http://lii.org/cs/lii/view/item/22719