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Debt Collection Practices: When Hardball Tactics Go Too Far
Fact sheet for consumers that "explains the federal Fair Debt Collection Practices Act (FDCPA) and other laws that apply to debt collectors." Includes "information about how to stop calls from collectors ... to dispute a collection action ... your right to privacy, and how debt collection efforts may affect your job, your credit report, even information in your medical files." Includes links to related sites. From the Privacy Rights Clearinghouse.
http://www.privacyrights.org/fs/fs27-debtcoll.htm

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