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Fair Debt Collection
Questions and answers for consumers about the federal Fair Debt Collection Practices Act, which "requires that debt collectors treat you fairly and prohibits certain methods of debt collection." Discusses what debts are covered, how and at what times a debt collector may contact you, what types of debt collection practices are prohibited (such as threats of violence), and how to report a debt collector for an alleged violation. From the Federal Trade Commission (FTC).
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre18.shtm
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