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Coalition for Airline Passengers Bill of Rights
This group that promotes legal rights for airplane passengers (with an emphasis on rules for airlines when flights are delayed or canceled) was "formed by hundreds of passengers who were stranded on several American Airlines planes for up to 9 hours at Austin International Airport, December 2006." Includes a list of rights, links to federal legislation introduced on this topic, a discussion forum, and a summary of general complaints about airlines.
http://www.flyersrights.com/
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