Send a comment on this item to LII: Send a comment on this item to LII staff, who on weekdays will usually reply within 24 hours. Aviation Consumer Protection Division This organization receives formal complaints from consumers on issues relating to air travel and "provides guidance to the industry and members of the public." Includes complaint procedures, travel tips, selected news, and monthly consumer reports that discuss flight delays, mishandled baggage, oversales, and consumer complaints. Some information available in several languages and Braille. From the Office of Aviation Enforcement and Proceedings of the U.S. Department of Transportation (DOT). http://airconsumer.ost.dot.gov/ Asterisk * indicates required field. Your Name Your Email Address * We will not sell or provide your email address to anyone else. Comment * Enter the verification code as it is shown in the box below. This helps prevent automated submissions. *